307 Comments
User's avatar
Jay's avatar

I suggest you cancel your plans for this e-sports tournament. Hosting an event while people are unhappy with the service would leave a bad taste in their mouths. I suggest you fix your servers first. Priorities.

christopher hael's avatar

esport is different department from Axie team, if you are familiar with the company you should understand it. This is also an return favor for us in order to relieve our difficulties together with Axie team

#thankyouMavis

Abdul Wahab's avatar

When will game server will be ok i am missing my daily target plz update . And do solve the issue as soon as possible

Melb's avatar

Announcement from axie discord server (by Muri#8888)

Just a quest FAQ (Frequently Asked Questions) so you can read and inform yourself.

>Are we still under a DDOS attack?

No, we are not, that was three days ago, the current issue is due to the massive increase of players and small issues.

>What's going on with the server?

We are going through a massive increase of players and the servers weren't ready for that. Obviously growth is good, but you have to be patient and wait for the engineers to do their job.

>Are the engineers even working?

Yes they are, they are working very hard to achieve the best possible results.

>Axie Infinity makes a lot of money, why they don't just pay and upgrade the server?

The problem we face is not something that you pay and is instantly solved. We need to find the problem, generate a list of solutions, approve it, test it, and implement it. Improving a server infrastructure of a bleeding edge technology is not that easy to be say and done.

>My assets are safe?

All your assets are safe.

>Why open a eSports server when you cannot even handle the current one?

The eSports has nothing to do with the servers we are using. They are completely different departments.

Melb's avatar

For those demanding they fix the main server, they're already doing that. They've been doing that since the start of the problem 🙂

PEPEng's avatar

we have the right to demand because we pay to play and to earn... we spend thousands of money... so who are you to say that we dont have the right to demand.

Melb's avatar

? who said something about people not having the right to demand? Did I say that cuz I must have had amnesia if I did lol. I'm saying the devs are already working on the problem because they are. nothing more and nothing less.

Did anyone force you to spend on the game? cuz blame that person, otherwise, you have no one else to blame. It's a common thing to lose money on Cryptocurrency market and I'd have expected people to know what they're getting into when they started tinkering with crypto and started playing the game. Or at least I did cuz I did my research and understood that I could be investing money just to lose it all. -> Only spend what you can afford <- this is basically supposed to be ingrained with people dealing with crypto.

What are you on about 'we', I'm also included in that group cuz I paid to get an account. paid to provide scholarships and paid to breed axies. If all this ends up a bust, all I can blame is myself. Understand that all we can do is wait. our losses now is nothing compared to what we can gain in the long run.

Complaining can ease people's stress and that's okay. What's not okay is the constant toxicity being spread by people who doesn't even pay to play the game (talking about scholars here) and even those who did pay but started playing this not doing their research. handling crypto assets itself is already a risk, if you delve in without knowing anything, that was your doing.

Most of the managers are quite chill about this whole thing, because we understand that axie havng this problem now means that the game is increasingly becoming well-known and is on it's way to becoming mainstream.

Axie_support's avatar

We are sorry to hear you’ve been experiencing this , kindly send a direct message and we will ensure this is escalated , thank you @axiesubtrack@gmail.com

ELI CARLOS DE ALMEIDA's avatar

First fix the main server, we can't play the game!

Axie_support's avatar

We are sorry to hear you’ve been experiencing this , kindly send a direct message and we will ensure this is escalated , thank you @axiesubtrack@gmail.com

Andre's avatar

First fix the main server, we can't play the game!

madmann's avatar

what's wrong with you guys? you are constantly announcing something ... but you don’t like that you cannot play your game because the servers have been down for 3 days ... you’re serious

Axie_support's avatar

We are sorry to hear you’ve been experiencing this , kindly send a direct message and we will ensure this is escalated , thank you @axiesubtrack@gmail.com

Jashii#4668's avatar

Battle Revamp looks good ngl.

Although, it woulda been better to have focused on the servers. I understand that a shitton of players are trying to get into the whole Axie craze but I hope it gets better from hereon.

I SERIOUSLY want to see this blockchain and NFT ownership be a more mainstream thing in games.

younkar1989's avatar

i just started 2 days ago 1700 Euro invested on my first team played like 10 games lots of disconnection on arena and adventure mode, today after the server maintenance couldnt play till now but i m full of hope for axie infinity i love this game and cant wait to play it properly keep it up axie infinity team we stand behind you love frome belgium.

Axie_support's avatar

We are sorry to hear you’ve been experiencing this , kindly send a direct message and we will ensure this is escalated , thank you @axiesubtrack@gmail.com

Cassey CasS's avatar

Hi Manager can i play axie in iOS? How?

azea's avatar

hello. can i get scholarship? i'm getting too desperate for this game. i just wanted to avoid anxiety.

Lunacian22's avatar

Please, accept me to your scholarship 🙏

Risingstar101's avatar

where was the leek that we deserve?

SaturouGojo's avatar

why are you prioritising the event you should fix the servers expand it you got lots of fund for that.to support the fast growing community of axie payers.,please post announcements...

ELI CARLOS DE ALMEIDA's avatar

Fix the main server's timeouts!!!

Joshua Burlat's avatar

Fix the servers first before thinking about the esports.

Larx's avatar

Fix the server first

MOJOJOJO's avatar

FIX THE GAME FIRST!

jack's avatar

please fix in game can't play adventure and arena

X1 Axies's avatar

verification every round to prevent 20 multi account 1 person playing as seen in the video spreading across the internet.

GABRIEL's avatar

You have axie? Can you scholar me

Rhinnz12's avatar

Im the one looking for scholarship 🙏